Heating & Air Conditioning Services in Lake Toxaway, NC

Furnish materials and labor to replace thermostat with Prestige, bypass Furnace communicating controls. Set up wifi with switch and redlink. Warranty replacement of furnace burners. Correctly adjusted burner placement and gas pressure to manufacturer's specifications. Cycled unit in both heat, emergency heat, and cool to check operation. Everything runs normally again!

Found furnace intermittently throwing an A13 error on light off causing system to go out on lockout. Removed and cleaned burners, adjusted gas pressure, checked temperature differential and cycled to check operation. System now lights consistently everytime and across all 5 burners. Believe system could benefit from a new set of burners next fall and a tune up after burner replacement to check the fire rate of the furnace. Will order burners for fall tune up. Set up wifi redlink gate way and app to thermostat. Ethernet splitter did not work to adapt to the router. Recommend router switch to make more available dedicated Ethernet ports. Will order router switch to follow up on complete install of gateway.

Found heat pump capacitor had failed again causing unit to lockout on thermal lockout. Replaced capacitor under warranty with a more robust and durable model to help prevent this issue again. Cycled system several times to check operation. Everything cycles normally again.

Will quote to swap from communications to legacy wired system.

Replacement of humidifier relays on system 1 and guest house system and check of system operation and humidifer operation - turned on and cycled system 2 to check operation. Everything runs normally again!

Performed heating tune up service on both dual fuel systems checking all electrical components, refrigerant balance, cleaning of all furnace components, performance of full combustion analysis. Everything looks and runs great!

Replaced humidifier relay on unit 2 and cycled system to check operation. Found geothermal unit for unit 2 was overheated and causing unit to not heat entirely due to flat capacitor - replaced capacitor. Found unit 1 and guest house unit humidifier relays also failed - recommend replacement of humidifier relays - will order and schedule replacement.

Found relay for furnace had failed again, will cover under warranty, will call for scheduling.

A long-time customer wanted to be proactive and ensure their system was ready for winter, so they signed up for one of our HVAC maintenance plans. As part of their new annual HVAC service agreement, I performed a comprehensive fall heating tune-up. This crucial service included a full furnace safety inspection, cleaning the burners and flame sensor, testing all electrical components, tightening connections, and changing the air filter. The customer now has peace of mind knowing their system is safe and running at peak efficiency, and they appreciate the savings and priority service that come with our maintenance plans.

Replace alarm relay for humidifier and both 20x25x4 system filters Cycled system to check operation - everything came on and operates normally

Found RIB24C-RPC relay caused low voltage short to cause unit to trip on 24 error code and not allow unit to function properly Orange - R Blue - Attached to G wire by wirenut Yellow - G Striped wires to humidifier wires - capped in furnace Recommend replacement of relay and also replacement of furnace filters 20x25x4

Replaced T-10 thermostat with Honeywell T6 Wifi and programmed it for simple operation 1 heat/1 cool and programmed cool cloud to handle heating dual fuel operation of system and second stage gas furnace timed.

Replacement of unit 2 zone control board with similar hz432 zone control board with Comfort Club. Replaced zone control 7/28 and cycled everything to check operation. Everything runs normally again. Checked out wine cellar unit - got blower motor running on cellar unit but no cooling - recommend replacement of wine cellar unit or calling small appliance repair to diagnose further.

Upon arriving, checked all electrical connections on indoor and outdoor units, pulled all wires off, trimmed and rewired system. Discovered hidden in cool cloud app - 15,000Mb critical systems communications update. UPDATED SYSTEM. Called Goodman tech support to help diagnose system communications errors. Everything should cycle and run within manufacturers' specifications.

Found system had C1 communication error - could not communicate with outdoor unit - normal recommendation would be to reset unit and wait for it to come on.

Found 04 fault on outdoor unit causing unit not to cycle sometimes, Locked rotor fault caused by faulty capacitor that had gone flat between check ups. Replaced capacitor and cycled system to check operation - system started up normally at this time - no other recommended changes.

System froze up due to dirty filter 16x25x4 top tech filter - should be replaced - defrosted system and cycled to check operation - everything cycles normally at this time. Filter appeared to be only issue, will follow up with quote for maintenance agreement for both upstairs and downstairs systems.

Found system 2 hz432 zone control board not bringing equipment on on call for cooling - recommend replacement of zone control board - wired system to thermostat side of zone control to allow unit to cycle on and run. y1 (yellow) and y2 (black) from relays to thermostat 1 are for equipment, equipment wires are the low voltage wires in front of zone control board. Will call when zone control board comes in to schedule repair. Also interested in comfort club for 2 dual fuel geothermal systems and 1 Mitsubishi minisplit system.

Found system going into bypass due to overcharge of refrigerant removed 1.5 lbs r410a from system and checked operation of unit. Everything runs normally again.

Pump down refrigerant, replace OEM evaporator coil. Leak search repair connections. Evacuate system and refrigerant balance to OEM specifications. Evaporator coil is out of manufacturer's warranty (had a 1 year warranty.) We provide 1 year warranty on our repairs.

Found leak in indoor evaporator coil causing system to lose refrigerant and not operate correctly. Recommend replacement of evaporator coil. Will call with pricing and availability.

Replacement of gas valve and setting system LP gas pressure to manufacturers specifications - cycled system to check operation in both heat pump and gas furnace modes. Set balance point through app to 30° everything comes on and cycled normally again!

Found system calling for heat, set to 68 only 66 inside. Checked thermostat wiring. Checked system faults, no system faults displayed active. System started up normally. Checked system components that would cause intermittent issues. Explained how to reset furnace.

Found system displaying EE0 error code showing communication fault between furnace and other system components. Reset and reconfigured system through cool cloud app and cycled furnace and heat pump to check operation. Everything came on and operates normally again. Adjusted balance point of heat pump down to 35° from 40° made sure system switches between all three stages of heat and satisfies thermostat operation.

Found system 1.5 lbs low on r410a causing it to kick out in low pressure during low outdoor temps. Charged with refrigerant and cycled to check operation. Recommended we return in the spring to check refrigerant balance and perform a leak search on system.