Laurel Park, NC Air Conditioning & Heating

High Integrity Company

BobW1952 - Laurel Park, NC 28739
2523 days ago

I really enjoyed working with Comfort Central. The owner, Kevin, was great, very personable, knowledgeable and trustworthy. I had two full systems and one AC unit added so it was a big project. Just an antidote on Kevin's knowledge, When I I asked one company how load the indoor unit of the Mitsubishi ductless system was he said "You will love it you can sleep in it." In contrast Kevin said 44 decibels. I really appreciated the factual answer rather than the 'sales' answer. Kevin's quote was thousands less. Originally they were doing a ductless system in on cottage and adding AC to another cottage and the main house. When dismantling the heating unit in the main house they showed me bad cracks and openings throughout the heat exchanger in the 20 year old furnace. Clearly it had to be replaced. I thought this is going to cost a bomb, they have me over a barrel and I will have to accept whatever they offer. Kevin I think did just the opposite and tried to give me the very best price he could because he knew my budget was tight. I really feel like I was not taken advantage of. Their work was prompt and look to be to a high standard. The systems (Maytag on the ducted systems and Mitsubishi on the ductless) seem excellent. Our inspector said everything was done right and to code with no issues or corner cutting. I highly recommend them especially if you are not an expert on H/VAC. Kevin is very knowledgeable and I believe you can trust what he tells you.