A good reference may be all you are looking for, but we have been fortunate in that our customers have not only given us someglowing written responses to our survey's but have volunteered to be a reference. We are thankful to them for not only taking the time but have committed to be part of our Reference List as well. We have some who have offered to allow you to come into their home to speak with them directly and show you our installations. To us, this is a lot to ask, so the fact they volunteer makes it even more special.
When you ask for a reference from us, one thing you will notice is how it is directly related to the quotation we offer you. It's not only a chance to ask about us and our level of service, but the equipment as well!
"We felt Kevin & his crew went above and beyond for us. Being a total retrofit we were not the easiest situation. Kevin took the time to evaluate our house throughly, then did reasearch to come up with a proposal that would work best for us. We especially appreciated that our ideas and needs were listened to and integrated into the final plan. Jay and Tom, the installers, were very professional and put in long days thus completing the job in two and a half days. Another crew could have taken all week. We are also very excited with the mini split heat pumps themselves, since not only do we get very efficient heating and cooling, but whole house dehumidifying too." April 2011
From:
Lynn F & John S
“Comfort Central installed a new system and is very professional dealer. We are very satisfied with his service and recommend him all the time.” July 2008
From: The Jacques
Location: Brevard, NC
Scope of Work: Installation of Heat Pump System
“Very happy with the installion of my heating unit. They answered all my questions and were very professional people. They installed a heat pump and furnace as if they were putting it in their own home. They also took it one step further when they had too and did extra work like putting up insulation that had fell down. I could go on and on. What a wonderful team.” November 2008
From: Mrs. Sanczak
Location: Etowah, NC
Scope of Work: Installation of Heat Pump System
“Dealer is always very knowledgeable and more than willing to share the intricacies of any issues with our HVAC systems.” October 2009
From: Mrs. McMahan, American Red Cross
Location: Asheville, NC
Scope of Work: Continued Energy Savings Maintenance Plan, Installation New Systems
“From our first meeting, through the final installation, Comfort Central provided the finest professional service available anywhere. {They} are well-trained, knowledgeable, skilled, articulate, and goes the extra mile to reach the highest standard of service and customer satisfaction. I would not hesitate to recommend Comfort Central to anyone (family, friend) needing HVAC work.” August 2008
From: Mr. Orlopp
Location: Maggie Valley, NC
Scope of Work: Installation of Duel Fuel (Hybrid Heat™) System and continued Preventive Maintenance Service
“I found Comfort Central Inc to be very professional/knowledgeable and overall a A+ Company. Their response time was off the chart…A great team to do business with~” July 2008
From: Mr. Larch
Location: Black Mountain, NC
Scope of Work: Emergency Repair Service
“Kevin was a total professional, with a very nice personality. I felt he did a #1+ job in servicing our heat pump. Comfort Central Inc will now furnish all our heating and cooling needs. I am very satisfied customer and will refer your services to our friends. November 2008
From: Bruno Family
Location: Hendersonville, NC
Scope of Work: Seasonal Maintenance and Repair
“I was very happy. Kevin explained it {problem} that is was easy to understand and came up with some very good suggestions. I will definitely come back to you guys again if I run into any issue.” January 2010
From: Stephen C.
Location: Hendersonville, NC
Scope of Work: Emergency Repair Service
“Kevin was very knowledgeable and thorough. He explained every aspect of the maintenance work that he methodically performed on my gas furnace. His fee was very reasonable considering the amount of time expended. I would highly recommend Comfort Central because of high degree of integrity and technical knowledge. I plan on using them for all my future HVAC needs.” December 2009
From: Richard C.
Location: Hendersonville, NC
Scope of Work: Emergency Repair Service and Maintenance
“Kevin was great—he came out the day I experienced a problem though the weather made multiple other companies unavailable. He was prompt, courteous, professional and his rates were very competitive. I would highly recommend Comfort Central to anyone.” March 2009
From: Mr. Carpenter
Location: Mills River, NC
Scope of Work: Emergency Repair Service
“{Comfort Central} far exceeded my expectations and will come highly recommended by the Kaiser Family. My wife Jewell and I are in Real Estate as well as property management, and use contractors and repairmen on a daily basis, so I had quite a pool of contractors to call on. It didn’t take long after the field survey they did at the house for me to make my decision. Their technological tools they used in the field survey and energy saving approach they took towards my house are already paying off, not only in the comfort of the home but in energy savings.” November 2009
From: Jay & Jewell Kaiser
Location: Pisgah Forest NC
Scope of Work: Installation of Heat Pump System and Energy Renovations
I interviewed four different contractors for my new heating/air conditioning installation. Kevin Schumann was head and shoulders above the competition in knowledge, professionalism and technical competence. Every part of the job was done with the highest standards and attention to detail. I know I made the right choice in hiring Comfort Central.
Jim R. Weaverville, NC
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